Jitbit Helpdesk - Add option to include Disabled Assets in Search results : Ideas forum

Implemented Suggested 12/16/2020 by John Thoden

2

votes

Add option to include Disabled Assets in Search results

Annually we return hundreds of leased iPads. Disabling them afterwards allows us to maintain a leaner "active" asset list. However, it seems there is not an option to Search for Disabled assets. I found I needed to click the "Show retired (disabled) assets" button and then scroll through the listed devices and visually spot the one I needed to examine. Searching on, and not just Showing, retired\disabled assets would be extremely useful.

Please consider adding the option or filter of displaying Disabled Assets within the Advanced search options.

assets search

John Thoden 12/16/2020 1:32 PM

Ideally it would have the option to find Disabled only, Enabled only, or Both