Declined Suggested 1/5/2021

1

votes

Search by ticket in closed ticket database

The ability to search by ticket number would be a helpful addition.  We could use that to cross-reference tickets with our time sheets, saving some double entry.
avatar
Alex 10/21/2021 6:52 PM Tech
You can already search by ticket number, Either enter the ticket number into the quick-search box at the top, OR on the search page click "advanced" and use the "Ticket number" field

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