Jitbit Helpdesk - Redirect to a web page based on a category selected : Ideas forum

New Suggested 1/21/2022 by Fred S

2

votes

If a ticket is submitted with a specific category, send the user to a specific URL (not the KB).

Renault DEMANGER 11/25/2022 5:51 AM

Hi,

If you work with an External HTML site, I suggest this idea which could be appreciated to solve your need (and more)

https://support.jitbit.com/helpdesk/Ideas/37727