Jitbit Helpdesk - Rule in case of "Ticket Creation OR Move" : Ideas forum

New Suggested 3/2/2023 by DEMANGER Renault

2

votes

LOCATION : helpdesk/Admin/EditRule

Frame 1. WHEN THIS HAPPENS:

Add the option "Ticket is created OR moved to a new category"

This to avoid tu dupplicates the Rules creation (one for Creation + One for Move)

new newticket rules