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33
Votes
Ability to select severals conditions for "WHEN THIS HAPPENS"
Date 5/25/2020
Declined
26
Votes
Rules log
Date 9/10/2020
Implemented
11
Votes
Enable/Disable Rule API End Point
Date 9/22/2021
Implemented
10
Votes
Rules - change in section "3. DO THIS"
Date 10/23/2020
Implemented
5
Votes
Automation Rules Reporting and Export
Date 1/9/2024
New
2
Votes
Automatic set department based in rule
Date 10/10/2025
New
2
Votes
Welcome mail
Date 11/13/2023
New
2
Votes
Rules - Reshaping for super-fast use
Date 8/10/2023
New
2
Votes
Rule in case of "Ticket Creation OR Move"
Date 3/2/2023
New
1
Votes
New Automation Rule - Send ticket to selected technicians
Date 10/24/2024
New
1
Votes
Drag & Drop Ticket to category & Rule creation in one action
Date 9/18/2023
New
1
Votes
RULES\When this happens ➜ Contains (apply rules to a lot of sections)
Date 4/6/2023
New
1
Votes
Stop rules for events triggered by this rule
Date 11/17/2020
Implemented
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.