33

votes

Ability to select severals conditions for "WHEN THIS HAPPENS"

Suggested 5/25/2020 Declined

26

votes

Rules log

Suggested 9/10/2020 Implemented

11

votes

Enable/Disable Rule API End Point

Suggested 9/22/2021 Implemented

10

votes

Rules - change in section "3. DO THIS"

Suggested 10/23/2020 Implemented

5

votes

TECH agent right access for tag

Suggested 9/3/2020 New

3

votes

Automation Rules Reporting and Export

Suggested 1/9/2024 New

2

votes

Welcome mail

Suggested 11/13/2023 New

2

votes

Rules - Reshaping for super-fast use

Suggested 8/10/2023 New

2

votes

Rule in case of "Ticket Creation OR Move"

Suggested 3/2/2023 New

1

votes

New Automation Rule - Send ticket to selected technicians

Suggested 10/24/2024 New

1

votes

Drag & Drop Ticket to category & Rule creation in one action

Suggested 9/18/2023 New

1

votes

RULES\When this happens ➜ Contains (apply rules to a lot of sections)

Suggested 4/6/2023 New

1

votes

Stop rules for events triggered by this rule

Suggested 11/17/2020 Implemented

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.