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33 Votes	Ability to select severals conditions for "WHEN THIS HAPPENS" Date 5/25/2020 Declined
26 Votes	Rules log Date 9/10/2020 Implemented
11 Votes	Enable/Disable Rule API End Point Date 9/22/2021 Implemented
10 Votes	Rules - change in section "3. DO THIS" Date 10/23/2020 Implemented
5 Votes	Automation Rules Reporting and Export Date 1/9/2024 New
5 Votes	TECH agent right access for tag Date 9/3/2020 New
2 Votes	Automatic set department based in rule Date 10/10/2025 New
2 Votes	Welcome mail Date 11/13/2023 New
2 Votes	Rules - Reshaping for super-fast use Date 8/10/2023 New
2 Votes	Rule in case of "Ticket Creation OR Move" Date 3/2/2023 New
1 Votes	New Automation Rule - Send ticket to selected technicians Date 10/24/2024 New
1 Votes	Drag & Drop Ticket to category & Rule creation in one action Date 9/18/2023 New
1 Votes	RULES\When this happens ➜ Contains (apply rules to a lot of sections) Date 4/6/2023 New
1 Votes	Stop rules for events triggered by this rule Date 11/17/2020 Implemented

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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