Jitbit Helpdesk - Ability to resend updates / comments : Ideas forum

Declined Suggested 1/9/2019 by Michael Milnes

19

votes

Ability to resend updates / comments

There are some cases where our staff doesn't have access to the portal to review the tickets and they either missed the update or forgot what the update to the ticket said.

Would be great for a button to be able to resend the specific comment from the portal.

Alex Tech

Closing as duplicate of https://support.jitbit.com/helpdesk/Ideas/4392

3/15/2019 1:37 PM