Declined Suggested 10/25/2023 by Ben Cannon

148

votes

Category Sections - Allow multiple levels of Sections instead of just Section > Category

Currently you can only have 2 levels in Category (Section > Category), but it would be great if you can step down multiple times (Section > Section > Category). Our whole organisation uses the Helpdesk so we have a long list of Sections that staff need to scroll through.

It currently looks like this, for example:

HR (Section)
  Manager Support (Category)
  Staff Support
Payroll (Section)
Learning
Org Development

Would be great to be able to step down again:
People Services (Section)
  HR (Sub-section)
    Manager Support (Category)
    Staff Support
  Payroll (Sub-section)
    Category
    Category
  Learning (Sub-section)
    Category
  Org Development
    Category
KP
Keith Peck 10/30/2023 1:28 AM
Agree, nesting of Sections would be ideal.
KH
Kory Hoffhines 8/7/2024 1:16 PM
Agreed!! This would solve a lot of our issues being able to do sub-categories.
fa
8/9/2024 2:26 AM
Would be great if it wasn't declined. That'll be nice to give some explanations.
KP
Keith Peck 8/25/2024 6:37 PM
Can we please get some explanation as to why this was declined?
JH
Jen Hinkel 9/24/2024 11:07 AM
Adding on to list of people looking to see why this was declined?
DH
Dej Han 10/15/2024 8:44 AM
This would be great help. Will it be possible in new (beta) version?

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