New 11/20/2025 Duncan Drury

1

Votes

Allow technicians to add and edit Knowledgebase articles

Currently only Administators can add or edit knowledgebase articles.  I'd like to allow Technicians to add and edit Knowledgebase articles in the categories they are responsible for.  

I'd rather allow all Technicians to add or edit articles in any category than only allow Admins to add or edit articles.
SH
Stacie Hartsfield 1/23/2026 9:37 AM
I think it would be better to have the ability to assign this kind of access to specific users.

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