Jitbit Helpdesk

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48 votes	API - Ability to assign Category permissions to user Suggested 3/18/2024 Implemented
11 votes	Limit technicians access to Assets tab Suggested 10/3/2022 Implemented
11 votes	Ideas Forum permissions Suggested 5/25/2020 New
6 votes	Tech permission to top level category Suggested 10/5/2021 New
5 votes	Audit Trail for Permission Changes and/or Role Based Access Suggested 5/22/2023 New
4 votes	Customizable User Permissions Suggested 9/30/2024 New
3 votes	Category Tech Lead permissions group Suggested 7/30/2024 New
3 votes	Customized Manager Roles Suggested 2/11/2024 New
3 votes	Reports available for "is manager" and not technician Suggested 6/16/2022 New
2 votes	New function with which Technicians can see only some subscribers, not all Suggested 5/30/2024 New
2 votes	Separate category access from KB access. Suggested 2/29/2024 New
2 votes	Select Users have read-only access to selected categories Suggested 10/3/2021 New
1 votes	More Custom Field Permissions Control Suggested 9/23/2024 New
1 votes	Group Permissions Suggested 2/20/2024 New
1 votes	Cant change to certain statuses without writing a note/replying in the ticket Suggested 2/19/2024 New
1 votes	Categories - Specific Users Suggested 6/14/2023 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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