When using the search functionality the term in question has to be exact or one has to make use of the "trailing wildcard search". This works if the word continues at the end, but not if it has something at the beginning.
Example: Helpdeskticket (as term that is actually in a ticket)
Search for ticket doesnt return it Search for Helpdesk doesnt return it Search for Helpdesk* does return it Search for *ticket doesnt return it Search for *desk* doesnt return it
It would be great if the wildcard could be used at the beginning of a word, as well as at the end. Ideally both at the same time.