46

Votes

Email-Template for "Re-Opened" Tickets

Date 11/14/2019 Declined

21

Votes

Delayed reply

Date 6/26/2019 Implemented

14

Votes

Throttle outgoing SMTP connections

Date 9/30/2020 Implemented

13

Votes

Automation Rule - Send email to multiple users

Date 4/17/2020 Implemented

4

Votes

Tech only email

Date 6/28/2022 Implemented

3

Votes

Enable Suppressing Email Notifications When Using API

Date 5/18/2022 Implemented

2

Votes

Welcome mail

Date 11/13/2023 New

2

Votes

Move the Grey line in Email Notifications to make the reading easier

Date 3/29/2023 New

1

Votes

Automation rule notification should exclude originator

Date 4/25/2025 New

1

Votes

New Automation Rule - Send ticket to selected technicians

Date 10/24/2024 New

1

Votes

Idea to be able to turn off Jitbit notifications based on where the reply came from

Date 6/21/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.