Jitbit Helpdesk - Ideas forum

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46 votes	Email-Template for "Re-Opened" Tickets Suggested 11/14/2019 Declined
21 votes	Delayed reply Suggested 6/26/2019 Implemented
14 votes	Throttle outgoing SMTP connections Suggested 9/30/2020 Implemented
13 votes	Automation Rule - Send email to multiple users Suggested 4/17/2020 Implemented
4 votes	Tech only email Suggested 6/28/2022 Implemented
2 votes	Welcome mail Suggested 11/13/2023 New
2 votes	Move the Grey line in Email Notifications to make the reading easier Suggested 3/29/2023 New
2 votes	Enable Suppressing Email Notifications When Using API Suggested 5/18/2022 New
1 votes	New Automation Rule - Send ticket to selected technicians Suggested 28 days ago New
1 votes	Idea to be able to turn off Jitbit notifications based on where the reply came from Suggested 6/21/2024 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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