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48
votes
API - Ability to assign Category permissions to user
Suggested 3/18/2024
Implemented
10
votes
Ideas Forum permissions
Suggested 5/25/2020
New
6
votes
Allow multiple categories for Knowledge Base article
Suggested 9/19/2022
New
6
votes
Lead Technician Roles
Suggested 11/4/2021
New
6
votes
Tech permission to top level category
Suggested 10/5/2021
New
3
votes
Button for sort categories A-Z | Priorities
Suggested 9/28/2022
New
3
votes
Filter tags by category
Suggested 12/31/2021
New
2
votes
Option to Sort categories by Alpha order
Suggested 8/23/2023
New
2
votes
Add Ability To Pin Category
Suggested 7/31/2023
New
2
votes
Setting Custom Fields Displayed on Each Category (improvement)
Suggested 3/15/2023
New
2
votes
Categories export/import to/from CSV
Suggested 3/7/2022
New
2
votes
Option to Remove and/or "Restrict access to" Category field from New ticket page
Suggested 1/13/2022
New
2
votes
Filter by box wich category we want to display on dashboard
Suggested 11/23/2021
New
1
votes
Mark a disabled Category
Suggested 6/26/2024
New
1
votes
cloning canned responses
Suggested 4/1/2024
New
1
votes
create new Category Section from editing an existing Category
Suggested 3/21/2024
Implemented
1
votes
Restricted access to SECTION/CATEGORIES (Fast Approval Request)
Suggested 10/25/2023
New
1
votes
Add options for categories « For Kanban only » and « For Ticket only »
Suggested 7/31/2023
New
1
votes
New Idea - Filter Category access by Department
Suggested 7/24/2023
New
1
votes
Add Search to Category selection when editing a ticket
Suggested 7/20/2023
New
Delete
1
2
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.