48

votes

API - Ability to assign Category permissions to user

Suggested 3/18/2024 Implemented

10

votes

Ideas Forum permissions

Suggested 5/25/2020 New

7

votes

Allow multiple categories for Knowledge Base article

Suggested 9/19/2022 New

7

votes

Lead Technician Roles

Suggested 11/4/2021 New

6

votes

Tech permission to top level category

Suggested 10/5/2021 New

3

votes

Button for sort categories A-Z | Priorities

Suggested 9/28/2022 New

3

votes

Filter tags by category

Suggested 12/31/2021 New

2

votes

Option to Sort categories by Alpha order

Suggested 8/23/2023 New

2

votes

Add Ability To Pin Category

Suggested 7/31/2023 New

2

votes

Setting Custom Fields Displayed on Each Category (improvement)

Suggested 3/15/2023 New

2

votes

Filter by box wich category we want to display on dashboard

Suggested 11/23/2021 New

1

votes

Mark a disabled Category

Suggested 6/26/2024 New

1

votes

cloning canned responses

Suggested 4/1/2024 New

1

votes

create new Category Section from editing an existing Category

Suggested 3/21/2024 Implemented

1

votes

Restricted access to SECTION/CATEGORIES (Fast Approval Request)

Suggested 10/25/2023 New

1

votes

Add options for categories « For Kanban only » and « For Ticket only »

Suggested 7/31/2023 New

1

votes

New Idea - Filter Category access by Department

Suggested 7/24/2023 New

1

votes

Add Search to Category selection when editing a ticket

Suggested 7/20/2023 New

1

votes

Filter categories - On content

Suggested 7/17/2023 New

1

votes

Addition fields "Autocompletion" for Category Selection

Suggested 6/20/2023 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.