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New
Considering
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7
votes
Add department to CSV import
Suggested 10/31/2019
Implemented
4
votes
Reply to recipients
Suggested 1/22/2024
New
3
votes
Secondary agent removal
Suggested 8/25/2021
New
2
votes
Default ticket category per user/department
Suggested 6/8/2021
New
Delete
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.