129

Votes

Create API call to allow ADSync to be called for users

Date 7/24/2024 Declined

49

Votes

API - Ability to assign Category permissions to user

Date 3/18/2024 Implemented

34

Votes

Create//Update admin users via API

Date 11/14/2024 Implemented

14

Votes

API Asset Search

Date 6/26/2023 Implemented

11

Votes

Enable/Disable Rule API End Point

Date 9/22/2021 Implemented

10

Votes

Consistent & Developer-Friendly API

Date 11/18/2022 Implemented

7

Votes

API should support all properties on the user object

Date 9/2/2024 Implemented

6

Votes

Add "Time Spent" and any other missing fields to the "TICKETS" API method

Date 10/5/2023 New

5

Votes

API method to add user(s) to categories set to specific users

Date 8/8/2024 New

4

Votes

Ability to import/add multiple Categories (API?)

Date 12/3/2024 Implemented

4

Votes

Update Knowledgebase article using API

Date 10/24/2024 New

4

Votes

Find Tickets by Custom Field Value via API

Date 11/9/2022 New

3

Votes

Rename Categories by API

Date 4/1/2025 New

3

Votes

HTTP Response

Date 5/30/2023 New

3

Votes

Enable Suppressing Email Notifications When Using API

Date 5/18/2022 Implemented

3

Votes

API UpdateCompany (POST)

Date 10/14/2021 Implemented

2

Votes

Set IsManager in User API

Date 4/28/2025 New

2

Votes

Add Subscriber Email via API

Date 1/16/2025 New

2

Votes

Add the ticket rating (customer satisfaction) to the API

Date 12/5/2024 New

2

Votes

Add "SetCustomFieldsForUser" API Method

Date 10/20/2023 New
1 2

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.