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5
Votes
Use Substitution Masks (Variables) in Automation Rule Actions
Date 4/23/2023
Implemented
4
Votes
Custom Field Disabling Feature
Date 3/5/2024
New
2
Votes
Allow Custom Fields on Comments
Date 10/4/2023
New
2
Votes
Request: Ability to display ticket description in grid view.
Date 8/11/2022
New
1
Votes
Mandatory Built-In Fields
Date 3/9/2026
New
The ideas forum is where users can suggest, discuss, and vote for new product features.