4

votes

Custom Field Disabling Feature

Suggested 3/5/2024 New

4

votes

Use Substitution Masks (Variables) in Automation Rule Actions

Suggested 4/23/2023 New

4

votes

Custom Ticket Views (Filters)

Suggested 9/20/2021 Declined

2

votes

Allow Custom Fields on Comments

Suggested 10/4/2023 New

2

votes

Request: Ability to display ticket description in grid view.

Suggested 8/11/2022 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.