5

Votes

Use Substitution Masks (Variables) in Automation Rule Actions

Date 4/23/2023 Implemented

4

Votes

Custom Field Disabling Feature

Date 3/5/2024 New

2

Votes

Allow Custom Fields on Comments

Date 10/4/2023 New

2

Votes

Request: Ability to display ticket description in grid view.

Date 8/11/2022 New

1

Votes

Mandatory Built-In Fields

Date 3/9/2026 New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.