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7
Votes
add more HTML support in ticket templates
Date 6/9/2023
Declined
5
Votes
Feature Request: Enhance PowerBI integration (get rid of 3000 records limit, include Custom Fields, etc.)
Date 12/14/2023
Implemented
4
Votes
Hidden Ticket
Date 10/8/2025
New
4
Votes
Disallow reopening of tickets from specific users
Date 6/14/2023
New
4
Votes
Add option to edit the pulldown list at create ticket on behalf..
Date 6/9/2023
New
2
Votes
Expose CSAT Rating Numbers in Automation
Date 10/8/2025
Implemented
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.