Jitbit Helpdesk

1 Votes	App MDM Configuration Support Date 10/13/2026 New
1 Votes	Surface Custom Field Data in the Ticket Body for Better Technician Visibility Date 10/12/2026 New
1 Votes	Service Accounts / API Users Without Technician Licensing Date 10/7/2026 New
1 Votes	LDAP sync outside of Windows-Integrated Authentication Date 10/7/2026 New
1 Votes	Jitbit Knowledgebase - Placeholder support Date 10/5/2026 New
1 Votes	Support the OpenAI Responses API (OpenAI & Azure OpenAI) for GPT-6.x models Date 9/30/2026 New
1 Votes	Distinguish Technicians from Admins in TechsForCategory API endpoint Date 9/28/2026 New
1 Votes	Teams Integration on Behalf of another user ticket creation Date 9/15/2026 New
1 Votes	Auto-reconcile markdown image links to KB attachments Date 9/14/2026 New
1 Votes	In-App Notifications Date 9/9/2026 New
1 Votes	Functionality to disable companies Date 9/4/2026 New
1 Votes	Automation Rules for Company Changes Date 9/4/2026 New
1 Votes	Allow status to be set on ticket creation (technician only) Date 9/3/2026 New
1 Votes	Tickets Table - Column for Ticket Number Date 9/1/2026 New
1 Votes	Scheduled Summary Report Enhancement Date 9/1/2026 New
1 Votes	Allow Managers to add other managers Date 9/1/2026 New
1 Votes	Ability to add hyperlinks in text custom fields Date 8/21/2026 New
1 Votes	AI - Global AI chat button for techs Date 8/17/2026 New
1 Votes	Separate "Checklist" Container Date 7/13/2026 New
1 Votes	Ability to disable "Close Silently" for technicians Date 7/9/2026 New

The ideas forum is where users can suggest, discuss, and vote for new product features.

1