2

Votes

copy button beside ticket number

Date 5/4/2022 New

2

Votes

More granular user rights settings

Date 4/12/2022 New

2

Votes

includ company custom fields on the report from companies statistics

Date 3/23/2022 New

1

Votes

Custom icon per Section option, especially for KB visibillity/navigation

Date Yest, 10:20 AM New

1

Votes

Mandatory Built-In Fields

Date 3/9/2026 New

1

Votes

When running reports being able to have a list of categories you want included

Date 2/27/2026 New

1

Votes

Ticket Tag DropDown List

Date 2/23/2026 New

1

Votes

Disabling Asset Import to Admin only

Date 2/4/2026 New

1

Votes

Google Gemini BYO API Key

Date 1/28/2026 New

1

Votes

Out of Office Admin Control

Date 1/23/2026 New

1

Votes

Rename of Ticket

Date 1/23/2026 New

1

Votes

Allow multiple DevOps items to be linked to a ticket

Date 1/14/2026 New

1

Votes

Category Filter

Date 12/29/2025 New

1

Votes

Ergonomic improvement suggestions

Date 12/22/2025 New

1

Votes

'Technician Only' Custom Fields for Tech Completing Ticket

Date 12/11/2025 New

1

Votes

Increase HTML Signature Limit

Date 12/11/2025 New

1

Votes

Selecting categories that are connected to Ticket statistics

Date 12/10/2025 New

1

Votes

Logged in user category

Date 11/21/2025 New

1

Votes

More time spent oriented mode

Date 11/21/2025 New

1

Votes

Allow technicians to add and edit Knowledgebase articles

Date 11/20/2025 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.