2

votes

Filter "Columns to display..." options based on fields available

Suggested 1/10/2022 New

2

votes

Add a "Mentioned in" tickets link in tabmenu2

Suggested 1/7/2022 New

2

votes

Asset Management Age Column

Suggested 1/6/2022 New

2

votes

Repeat Statement Counter

Suggested 12/17/2021 New

2

votes

Set Status on Ticket creation

Suggested 12/16/2021 New

2

votes

Option to reply to ticket submitter or reply all

Suggested 12/10/2021 New

2

votes

Custom ticket lookup

Suggested 12/7/2021 New

2

votes

Create an "undo" option in the ticket reply window

Suggested 12/3/2021 New

2

votes

Some Features ideas

Suggested 11/23/2021 New

2

votes

Delete manually "Upd by Tech"

Suggested 11/23/2021 New

2

votes

Filter by box wich category we want to display on dashboard

Suggested 11/23/2021 New

2

votes

Email template - add phone number

Suggested 11/23/2021 New

2

votes

Helpdesk Summary Reporting

Suggested 11/5/2021 New

2

votes

Asset Merge Option - Match by Serial Number

Suggested 10/26/2021 New

2

votes

Allow advanced button to be expanded by default

Suggested 10/18/2021 New

2

votes

Filter USER List by Company

Suggested 10/12/2021 New

2

votes

Select Users have read-only access to selected categories

Suggested 10/3/2021 New

2

votes

Retain ticket detail selections in Advanced Search

Suggested 9/17/2021 New

2

votes

Add Submitted Location to the Summary Report

Suggested 8/25/2021 New

2

votes

Include CC option while replying

Suggested 6/11/2021 New
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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.