automation rules
Helpdesk / How-to's
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Notify specific non-tech users about new tickets
Monday, April 18, 2022 automation rules notification
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Ticket approval workflow example
Updated: Monday, April 17, 2023 automation rules
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Helpdesk Automation Rules
Updated: Friday, September 16, 2022 automation rules
Helpdesk / Miscellaneous
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Full list of all Automation Rule triggers, conditions and actions
Updated: Friday, October 9, 2020 automation rules
Helpdesk / FAQ
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Automation rule not triggered - what to do
Friday, December 15, 2023 automation rules