Email subject line truncates


I noticed the email subject sent from the helpdesk will be truncated if it is too long. Before this, I have no issue with this but this starts to happen after I patched to latest version. Please advise.


That's correct; the length of the Subject line is restricted by the standards, not by us. The maximum allowed length is currently 80 characters.
Creation date: 12/4/2017 1:56 PM      Updated: 12/4/2017 1:59 PM
Jitbit Helpdesk ticketing system - setting up email integration and solving common problems