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Hardware requirements for on-premise helpdesk
Updated: Tuesday, October 17, 2023
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Recording HAR file in Chrome
Sunday, July 16, 2023
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File Upload Error on HelpDesk
Updated: Thursday, February 2, 2023
-
↑↓
After upgrading 9.x to 10.x the /api throws "404 - not found"
Updated: Tuesday, January 17, 2023
api
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↑↓
Error after starting on linux
Updated: Thursday, October 19, 2023
linux
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↑↓
Windows server 2022 install instructions
Updated: Monday, December 5, 2022
iis
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↑↓
Technician report is not working after upgrading to 10.8+
Tuesday, October 18, 2022
report
-
↑↓
Technicians report not working "PERCENTILE_CONT is not a recognized built-in function name"
Updated: Tuesday, October 4, 2022
-
↑↓
"The SMTP server does not support authentication"
Updated: Wednesday, September 28, 2022
smtp
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↑↓
Linux application URL
Updated: Thursday, October 19, 2023
linux
-
↑↓
Revealing detailed error messages
Updated: Tuesday, February 8, 2022
error
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↑↓
Unable to load DLL 'sni.dll': Access is denied - when connection to SQL server
Tuesday, January 25, 2022
database
-
↑↓
Error on CreateTables.sql in Linux self hosted installation
Updated: Thursday, March 17, 2022
installation
linux
self-hosted
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↑↓
SQL Server collation
Updated: Monday, September 26, 2022
-
↑↓
HTTP Error 500.19 after installing Helpdesk 10.x on IIS
Updated: Friday, June 21, 2024
iis
self-hosted
-
↑↓
Full-text search index
Updated: Tuesday, May 26, 2020
full-text search
search index
-
↑↓
How to find the correct web.config file
Updated: Friday, December 21, 2018
-
↑↓
Could not load file or assembly 'Microsoft.Owin, Version=2.1.0.0
Updated: Tuesday, September 4, 2018
-
↑↓
MS SQL & storage questions
Updated: Monday, August 14, 2023
database
-
↑↓
Migration from server help desk to hosted
Updated: Wednesday, August 31, 2022
-
↑↓
Fixing common problems
Updated: Monday, January 1, 2024
-
↑↓
Reset ticket starting number
Updated: Sunday, January 15, 2023
-
↑↓
Before you purchase
Updated: Tuesday, October 17, 2023
-
↑↓
Source Code issues (could not load file or assembly)
Updated: Sunday, December 9, 2018
-
↑↓
Trial limitations for Help Desk Server (Hosted HelpDesk has no trial limitations)
Updated: Tuesday, October 17, 2023
-
↑↓
Emails are not getting imported on the server version
Updated: Monday, September 16, 2024
-
↑↓
How to migrate to a new server
Updated: Tuesday, February 8, 2022
-
↑↓
How does AD-integration work?
Wednesday, August 17, 2016
-
↑↓
Helpdesk DB structure
Updated: Monday, November 6, 2017
database
-
↑↓
Upgrading "trial" version to "full" version after purchasing
Updated: Tuesday, January 31, 2023
upgrade
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↑↓
Maximum size file attachments
Updated: Tuesday, October 17, 2023
-
↑↓
No "LOG OUT" button in self-hosted version
Updated: Saturday, July 30, 2016
-
↑↓
Set Helpdesk Server URL
Updated: Wednesday, March 13, 2024
-
↑↓
HTTP Error 500.19 "This configuration section cannot be used at this path"
Updated: Friday, August 25, 2023
error
installation
-
↑↓
Converting helpdesk folder to application (fix for internal server error)
Updated: Saturday, July 30, 2016
-
↑↓
When browser becomes unresponsive
Updated: Saturday, July 30, 2016
-
↑↓
The self-hosted helpdesk app looks weird, no styles loaded
Updated: Saturday, July 30, 2016
-
↑↓
I get 401 errors after updating to the latest version (or after manual install)
Updated: Tuesday, October 17, 2023
-
↑↓
Helpdesk static content not shown on IIS7 Windows 2008 Server
Updated: Wednesday, March 8, 2017
-
↑↓
"The installer was interrupted" message.
Updated: Friday, November 3, 2017
installation
-
↑↓
404 errors on IIS6
Updated: Saturday, July 30, 2016
error