Jitbit Helpdesk is not based on Java and therefore the app is not affected by the notable vulnerability.
Our Helpdesk is based on ASP.NET 5 (Core) and is written in C# programming language.
Java is not even installed on any of our servers
Frequently asked questions and answers on our Helpdesk solution.
Feel free to submit your quick questions; we will answer them and add the answers to this collection.