Date Format

The date format in the helpdesk app is tightened to the app's language setting.

If you need to change date to "dd/mm/yyyy" while keeping the language - simply change the language from "en-US" to "en-GB" in the settings ("Administrator - General settings")
Creation date: 4/10/2016 2:52 PM      Updated: 4/10/2016 2:53 PM
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.