Bulk password change

Just wondered if there was an easy way of resetting the password for all users to the same one? What about updating other fields, like "First Name"?

You can bulk-reset user passwords by importing user accounts from a CSV file and specifying new passwords for the users. The user accounts will be overwritten.
Creation date: 11/19/2016 4:40 PM      Updated: 11/7/2022 11:24 AM
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.