Second email address in user profile


Our ticket system will not allow me to put 2 e-mail addresses in for one name or let us use the same e-mail for different users. Is there a way around this?


That's correct; in JitBit Helpdesk each user can have only one email address. You can create an additional user account with the same permissions and a different email address to handle tickets under other role.
Creation date: 3/9/2017 3:33 PM      Updated: 3/9/2017 3:36 PM
Jitbit Helpdesk ticketing system is our flagship product. Its a great helpdesk software app offered both as a hosted and "on-premise" versions.