Fixing common problems

Creation date: 5/23/2017 8:11 AM    Updated: 5/22/2026 6:31 AM

Fixing common problems

With the self-hosted/on-prem version of the helpdesk app, if you’re getting 404 or 401 errors, or having problems accessing the API, please check the Fixing common problems section in the installation manual.

Solving problems with the on-prem, self-hosted version of Jitbit Helpdesk ticketing system