Jitbit Helpdesk - Show ticket subscribers in email notifications : Ideas forum

Implemented Suggested 6/20/2018 by Dmitri Mezhevich

5

votes

It would be nice to see who is on the ticket when you get the email notifications. This way you know to whom you're responding.

Alex Tech

Good catch, we'll add "#Subscribers#" mask to the template editor

6/21/2018 5:00 AM

Dmitri Mezhevich

Does the "implemented" mark mean it's already completed and rolled out?

6/26/2018 11:36 AM