avatar  

Log out

Recently viewed tickets

General issues (3 articles)

Helpdesk (3 articles)

Helpdesk

How-to's (44 articles)

Miscellaneous (20 articles)

Email issues (17 articles)

On-premise version issues (27 articles)

Integrations and migrating from other apps (11 articles)

Errors and solutions (9 articles)

FAQ (14 articles)

Other (legacy) products

Ideas forum

50

votes

Custom fields for User and Company

Suggested 3/22/2019 Considering

47

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

45

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 Considering

41

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New

38

votes

Dynamic Automation Rule Values

Suggested 11/30/2018 New