General issues (3 articles)

Helpdesk (3 articles)

Helpdesk

How-to's (44 articles)

Miscellaneous (19 articles)

Email issues (16 articles)

On-premise version issues (26 articles)

Integrations and migrating from other apps (11 articles)

Errors and solutions (9 articles)

FAQ (13 articles)

Other (legacy) products

Ideas forum

50

votes

"Is Approver"

Suggested 9/23/2019 New

42

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

41

votes

Custom fields for User and Company

Suggested 3/22/2019 Considering

37

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 Considering

35

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New