General issues (3 articles)

Helpdesk (2 articles)

Helpdesk

How-to's (42 articles)

Miscellaneous (20 articles)

Email issues (16 articles)

On-premise version issues (25 articles)

Integrations and migrating from other apps (10 articles)

Errors and solutions (9 articles)

FAQ (13 articles)

Other products

Macro Recorder (12 articles)

Mouse Recorder for Mac (3 articles)

Ideas forum

44

votes

Category Assignment for Canned Responses

Suggested 6/19/2019 New

33

votes

Sub-Tickets

Suggested 5/20/2019 New

21

votes

Dependant picklist values for custom fields

Suggested 5/16/2019 New

21

votes

Send ticket confirmation notification to all subscribers on ticket creation

Suggested 3/20/2019 Considering

17

votes

Show Original Email

Suggested 5/29/2019 New
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