General issues (3 articles)

Helpdesk (3 articles)

Helpdesk

How-to's (44 articles)

Miscellaneous (19 articles)

Email issues (16 articles)

On-premise version issues (25 articles)

Integrations and migrating from other apps (10 articles)

Errors and solutions (9 articles)

FAQ (13 articles)

Other (legacy) products

Ideas forum

47

votes

"Is Approver"

Suggested 9/23/2019 New

40

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

36

votes

Custom fields for User and Company

Suggested 3/22/2019 New

34

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 New

31

votes

Dashboard Tab - Realtime stats and monitoring for performance management

Suggested 12/12/2019 New