General issues (3 articles)

Helpdesk (3 articles)

Helpdesk

How-to's (44 articles)

Miscellaneous (19 articles)

Email issues (16 articles)

On-premise version issues (25 articles)

Integrations and migrating from other apps (10 articles)

Errors and solutions (9 articles)

FAQ (13 articles)

Other products

Macro Recorder (12 articles)

Mouse Recorder for Mac (3 articles)

Ideas forum

45

votes

"Is Approver"

Suggested 9/23/2019 New

38

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

33

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 New

32

votes

Custom fields for User and Company

Suggested 3/22/2019 New

31

votes

Dynamic Automation Rule Values

Suggested 11/30/2018 New