General issues (2 articles)
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PCI compliance
Updated: 25 June 2017
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W9 form?
Updated: 07 December 2016 w9
Helpdesk \ How-to's (31 articles)
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Configuring SAML 2.0 in ADFS 2016
Updated: 25 March 2018 active direcotry,adfs,saml
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How to hide or disable the Priority field?
Updated: 21 February 2018
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Notify admins of abandoned tickets
Updated: 19 December 2017
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Tagging your support tickets and KB articles
Updated: 06 December 2017
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How to move helpdesk from hosted to on-premise?
Updated: 31 October 2017 migrate,self-hosted
Helpdesk \ Email issues (15 articles)
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Email subject line truncates
Updated: 04 December 2017
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Authentication issues
Updated: 22 November 2017
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Useless email filters
Updated: 15 August 2017
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Use 'From Name' for all outgoing messages
Updated: 13 March 2017
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Email doesn't create a ticket
Updated: 28 August 2017
Helpdesk \ On-premise version issues (22 articles)
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MS SQL questions
Updated: 06 November 2017 database
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Migration from server help desk to hosted
24 August 2017
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Fwd: HostedUtils error on compile of Jitbit Helpdesk
Updated: 07 June 2017
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Fixing common problems
Updated: 23 May 2017
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Before you purchase
09 February 2017
Helpdesk \ Integrations and migrating from other apps (10 articles)
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ADFS SAML set up
Updated: 25 March 2018 saml
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Remote login URL for helpdesk
Updated: 20 March 2017
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Asana API
Updated: 27 January 2017
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Migrate from Freshdesk
31 August 2016
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Import and Export features
Updated: 30 July 2016
Helpdesk \ Miscellaneous (18 articles)
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How to report bugs - Problem Steps Recorder
29 August 2017
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Real-time updates in Jitbit
Updated: 22 August 2017
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Email notification incident
Updated: 01 July 2017
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How to order Database Backup
Updated: 03 April 2017
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Second email address in user profile
Updated: 09 March 2017
Helpdesk \ Errors and solutions (5 articles)
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SAML setup issues
Updated: 06 November 2017 saml
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SAML doesn't work: possible solutions
Updated: 21 January 2018 azure,saml
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Google login into Jitbit Helpdesk is not working on an iPhone/Android
13 March 2017
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Knowledge base articles are not visible to users
Updated: 01 March 2017
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Error: Login failed for user 'JitbitHelpDeskUser'
Updated: 23 May 2017 self-hosted
Product specific \ Helpdesk (1 articles)
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GDPR?
Updated: 09 March 2018 gdpr
Product specific \ Macro Recorder (12 articles)
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Macro Recorder won't register
new
Updated
Updated: 09 April 2018 invalid serial
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Macro Recorder won't open
Updated: 08 January 2018
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Scheduling macro in Windows 10
Updated: 08 January 2018
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How to click on image macro has found?
Updated: 14 June 2017
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Free license
Updated: 31 December 2016
Product specific \ AspNetForum (5 articles)
Product specific \ Mouse Recorder for Mac (3 articles)
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Password prompt on every operation
Updated: 28 November 2017
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Unidentified developer issue on Mac
Updated: 27 February 2017
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Mac Mouse Recorder fails to record keystrokes
Updated: 21 September 2016
Product specific \ CRM (1 articles)
active direcotry (1)
adfs (1)
azure (2)
database (2)
error (3)
gdpr (1)
installation (2)
invalid serial (1)
migrate (2)
saml (6)
self-hosted (2)
upgrade (1)
w9 (1)
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