Helpdesk (8 articles)

General issues (4 articles)

Helpdesk

How-to's (58 articles)

Miscellaneous (23 articles)

Email issues (22 articles)

On-premises version issues (41 articles)

Integrations and migrating from other apps (12 articles)

FAQ (26 articles)

Other (legacy) products

Macro Recorder (12 articles)

AutoText (1 articles)

Ideas forum

87

votes

Expand "Time Spent" Functionality

Suggested 6/22/2021 New

49

votes

TimeSpent audit log

Suggested 10/5/2020 Considering

43

votes

Multiple outgoing SMTP accounts

Suggested 10/8/2020 New

42

votes

Supervisor Approval Process

Suggested 2/14/2020 New

36

votes

Group of users access for Categories

Suggested 11/2/2020 New