General issues (3 articles)

Helpdesk (2 articles)

Helpdesk

How-to's (42 articles)

Miscellaneous (20 articles)

Email issues (16 articles)

On-premise version issues (25 articles)

Integrations and migrating from other apps (10 articles)

Errors and solutions (9 articles)

FAQ (13 articles)

Other products

Macro Recorder (12 articles)

Mouse Recorder for Mac (3 articles)

Ideas forum

51

votes

Sub-Tickets

Suggested 5/20/2019 Considering

37

votes

Dependant picklist values for custom fields

Suggested 5/16/2019 New

34

votes

Show Original Email

Suggested 5/29/2019 New

23

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 New

22

votes

Add action "Move to Folder" for Emails

Suggested 6/11/2019 New
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