Jitbit Helpdesk

Recently viewed tickets

64 votes	"Is Manager" - Improvement Suggested 9/27/2019 New

52 votes	Relatime in-app notifications for technicians Suggested 11/2/2018 New

49 votes	Allow Admins to NOT be technicians on all categories Suggested 3/4/2020 Considering

46 votes	Dynamic Automation Rule Values Suggested 11/30/2018 New

39 votes	Email-Template for "Re-Opened" Tickets Suggested 11/14/2019 New

37 votes	Queue Manager Suggested 7/15/2019 New

35 votes	Category Colours Suggested 5/27/2020 New

32 votes	Ticket Preview Suggested 10/30/2019 New

31 votes	Checklist Functionaility Suggested 11/12/2019 New

26 votes	Add more levels of security Suggested 11/22/2019 New

23 votes	@mentions from within ticket body reply Suggested 11/4/2019 New

19 votes	More Options to see another users tickets Suggested 12/11/2018 New

18 votes	Allow asset assignment on ticket creation Suggested 10/22/2018 New

17 votes	Add logic to email template language Suggested 9/25/2020 New

17 votes	Technicians restricted to some companies Suggested 5/18/2020 New

16 votes	Link icon; section and category name Suggested 6/29/2020 New

15 votes	TimeSpent audit log Suggested 10/5/2020 New

15 votes	Automation rules based on custom fields for user & company. Suggested 9/16/2020 New

15 votes	Add variables #Tech_FirstName# and "#Tech_LastName# in canned responses Suggested 6/18/2020 New

15 votes	Via...In Person Suggested 3/12/2020 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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