Jitbit Helpdesk

16 votes	Separate Sections and Categories into individual dropdowns Suggested 14/08/2018 Considering

15 votes	New access level "Designer" Suggested 22/08/2018 New

12 votes	Skip email notification Suggested 19/09/2018 New

12 votes	Subscribe to a ticket catagory Suggested 23/07/2018 New

10 votes	Important Announcements on site header Suggested 10/10/2018 Considering

7 votes	Add technicians to a category based on their department Suggested 21/08/2018 Considering

6 votes	Out of Office for technicians Suggested 01/10/2018 New

6 votes	Sort Knowledge base Suggested 17/07/2018 New

6 votes	Create automation rule based on ticket Suggested 03/07/2018 New

5 votes	Allow asset assignment on ticket creation Suggested 27 days ago New

5 votes	Option to disable attachment deletion Suggested 28/08/2018 New

4 votes	To be able to filter by column headers Suggested 18/09/2018 New

4 votes	Minimum Characters Required in Subject and Ticket Details Field Suggested 21/08/2018 New

4 votes	Reject new ticket submission from email Suggested 16/07/2018 New

4 votes	Create Custom Field Type "Lookup" to link Assets/Users together. Suggested 21/06/2018 New

3 votes	Relatime in-app notifications for technicians Suggested 15 days ago New

3 votes	Filter "By location" and "By department" in the main filter area Suggested 27/09/2018 New

3 votes	To be able to organize the ordering of linked tickets Suggested 18/09/2018 New

3 votes	Ticket category security Suggested 31/08/2018 New

3 votes	Asset Categories Suggested 21/06/2018 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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