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21

votes

Support full HTML, not just BBCode

Suggested 16/06/2018 In progress

9

votes

Allow automation rules to be AND or OR separately

Suggested 24 days ago New

5

votes

Add email notification to department in automation rules

Suggested 23 days ago New

5

votes

Merge tickets in automation

Suggested 26 days ago New

4

votes

Create automation rule based on ticket

Suggested 18 days ago New

4

votes

Date AND time custom field (not just date)

Suggested 26 days ago New

4

votes

Automation rule action to clone ticket

Suggested 14 days ago Considering

3

votes

Allow technicians to create folders in their own assigned to-queues

Suggested 15 days ago New

3

votes

Give Admins ability to avoid Email Signature Logos and Social Media icons coming in as attachments

Suggested 4 days ago New

3

votes

Option for Priority to be for Technicians Only

Suggested 5 days ago New

3

votes

Allow Ideas Forum to be renamed

Suggested 5 days ago New

3

votes

Add scripting language

Suggested 8 days ago New

3

votes

Rules to not send notifications to techs/admins

Suggested 26 days ago In progress

3

votes

Create Custom Field Type "Lookup" to link Assets/Users together.

Suggested 21/06/2018 New

2

votes

Limit Access to Knowledge Base Articles By Company

Suggested 4 days ago New

2

votes

Sort Knowledge base

Suggested 4 days ago New

2

votes

Asset Categories

Suggested 21/06/2018 New

2

votes

Accumulate Time Spent By Technician/Visit

Suggested 9 days ago New

1

votes

Reject new ticket submission from email

Suggested 5 days ago New

1

votes

wrike integration

Suggested 20/06/2018 New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.