Jitbit Helpdesk

Recently viewed tickets

57 votes	"Is Manager" - Improvement Suggested 9/27/2019 New

51 votes	Round Robin Auto Ticket Assignment Suggested 5/22/2020 Considering

48 votes	Relatime in-app notifications for technicians Suggested 11/2/2018 New

42 votes	Dynamic Automation Rule Values Suggested 11/30/2018 New

39 votes	Fiilter by multiple categories Suggested 5/2/2020 New

39 votes	Email-Template for "Re-Opened" Tickets Suggested 11/14/2019 New

38 votes	Allow Admins to NOT be technicians on all categories Suggested 3/4/2020 New

37 votes	Allowed option to default search to search message replies and attachment names Suggested 1/13/2020 Considering

35 votes	Folders for Canned Responses Suggested 2/11/2020 New

35 votes	Queue Manager Suggested 7/15/2019 New

30 votes	Category Colours Suggested 5/27/2020 New

29 votes	automation rule to create ticket based on calendar date/time Suggested 8/7/2020 New

29 votes	Checklist Functionaility Suggested 11/12/2019 New

29 votes	Ticket Preview Suggested 10/30/2019 New

25 votes	Rules log Suggested 9/10/2020 New

23 votes	Uncheck ALL subscribers in Reply Suggested 8/19/2020 New

22 votes	Add more levels of security Suggested 11/22/2019 New

21 votes	Realtime dashboard - Ability to select sections and categories linked Suggested 5/25/2020 New

21 votes	Ability to use the tags #Body# (and the others...) in Rules\Add a reply Suggested 10/2/2019 New

20 votes	2 . AND "" OF THE FOLLOWING CONDITIONS ARE MET Suggested 7/21/2020 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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