Jitbit Helpdesk

12 votes	Merge tickets in automation Suggested 25/06/2018 New

10 votes	Add scripting language Suggested 13/07/2018 Considering

10 votes	Add email notification to department in automation rules Suggested 28/06/2018 Considering

8 votes	Separate Sections and Categories into individual dropdowns Suggested 14/08/2018 New

7 votes	New access level "Designer" Suggested 29 days ago New

7 votes	Allow Ideas Forum to be renamed Suggested 16/07/2018 New

6 votes	Accumulate Time Spent By Technician/Visit Suggested 12/07/2018 New

6 votes	Create automation rule based on ticket Suggested 03/07/2018 New

5 votes	Quick Ticket Templates Customization Suggested 14 days ago Considering

5 votes	Add technicians to a category based on their department Suggested 21/08/2018 Considering

5 votes	Subscribe to a ticket catagory Suggested 23/07/2018 New

5 votes	Sort Knowledge base Suggested 17/07/2018 New

5 votes	Automation rule action to clone ticket Suggested 07/07/2018 In progress

4 votes	Create Reopen Ticket Report Suggested 14/08/2018 New

4 votes	Create Custom Field Type "Lookup" to link Assets/Users together. Suggested 21/06/2018 New

3 votes	Ticket category security Suggested 20 days ago New

3 votes	Option to disable attachment deletion Suggested 23 days ago New

3 votes	User creation rules Suggested 01/08/2018 New

3 votes	Reject new ticket submission from email Suggested 16/07/2018 New

2 votes	Skip email notification Suggested 1 days ago New

Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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