Jitbit Helpdesk

44 votes	Category Assignment for Canned Responses Suggested 6/19/2019 New

33 votes	Sub-Tickets Suggested 5/20/2019 New

21 votes	Dependant picklist values for custom fields Suggested 5/16/2019 New

21 votes	Send ticket confirmation notification to all subscribers on ticket creation Suggested 3/20/2019 Considering

17 votes	Show Original Email Suggested 5/29/2019 New

17 votes	Create Company level comments that show on all Tickets for a given company Suggested 3/4/2019 New

16 votes	Add "last updated BY USERNAME" info to tickets (both grid and ticket page) Suggested 5/12/2019 New

16 votes	Relatime in-app notifications for technicians Suggested 11/2/2018 New

15 votes	Dynamic Automation Rule Values Suggested 11/30/2018 New

14 votes	Option to resend previously sent file(s) (attachments) that are saved under the Files within a ticket without browsing and/or drag and dropping the file(s) from the computer again. Basically browsing and/or drag and dropping the file(s) from the tickets saved Files and not from the computer. Suggested 5/10/2019 Considering

14 votes	Be able to create sub-categories Suggested 1/23/2019 New

12 votes	Restrict tag creation Suggested 3/19/2019 New

12 votes	Flow Triggers/Actions Suggested 2/28/2019 New

11 votes	When the ticket is closed Suggested 6/7/2019 New

11 votes	On/Off option for "On Behalf" ticket option during creation Suggested 11/12/2018 New

11 votes	Allow asset assignment on ticket creation Suggested 10/22/2018 New

10 votes	Integration of Jitbit with BI (Power BI or Tableau) Suggested 3/14/2019 New

9 votes	Add action "Move to Folder" for Emails Suggested 6/11/2019 New

9 votes	Custom fields for User and Company Suggested 3/22/2019 New

9 votes	More Options to see another users tickets Suggested 12/11/2018 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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