Jitbit Helpdesk

91 votes	Automation Rule IF subticket status changed to status x THEN change status of main ticket Suggested 11/3/2021 New

65 votes	Expand "Time Spent" Functionality Suggested 6/22/2021 New

42 votes	Scheduled Reports Suggested 10/18/2018 New

40 votes	TimeSpent audit log Suggested 10/5/2020 Considering

33 votes	Multiple outgoing SMTP accounts Suggested 10/8/2020 New

31 votes	Supervisor Approval Process Suggested 2/14/2020 New

25 votes	Advance Permissions to Asset Management Suggested 7/22/2021 New

23 votes	Ticket Comments pagination Suggested 10/20/2021 New

23 votes	Group of users access for Categories Suggested 11/2/2020 New

20 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

18 votes	Kanban board - filter statuses by category selection Suggested 6/13/2023 New

17 votes	Remove user's email signature from tickets created by email Suggested 11/29/2022 New

17 votes	Feature Request; Asset Reporting Suggested 4/30/2020 New

16 votes	User Groups Suggested 7/19/2021 New

15 votes	Flexibility with triggering automation If "Ticket has not been updated for" custom duration Suggested 8/8/2023 New

15 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New

15 votes	Scheduled Report Configuration Suggested 8/2/2019 New

14 votes	API Asset Search Suggested 6/26/2023 New

14 votes	Markdown Support Suggested 12/2/2021 New

14 votes	Delayed ticket responses Suggested 5/24/2021 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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