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12

votes

Merge tickets in automation

Suggested 25/06/2018 New

10

votes

Add scripting language

Suggested 13/07/2018 Considering

10

votes

Add email notification to department in automation rules

Suggested 28/06/2018 Considering

8

votes

Separate Sections and Categories into individual dropdowns

Suggested 14/08/2018 New

7

votes

New access level "Designer"

Suggested 29 days ago New

7

votes

Allow Ideas Forum to be renamed

Suggested 16/07/2018 New

6

votes

Accumulate Time Spent By Technician/Visit

Suggested 12/07/2018 New

6

votes

Create automation rule based on ticket

Suggested 03/07/2018 New

5

votes

Quick Ticket Templates Customization

Suggested 14 days ago Considering

5

votes

Add technicians to a category based on their department

Suggested 21/08/2018 Considering

5

votes

Subscribe to a ticket catagory

Suggested 23/07/2018 New

5

votes

Sort Knowledge base

Suggested 17/07/2018 New

5

votes

Automation rule action to clone ticket

Suggested 07/07/2018 In progress

4

votes

Create Reopen Ticket Report

Suggested 14/08/2018 New

4

votes

Create Custom Field Type "Lookup" to link Assets/Users together.

Suggested 21/06/2018 New

3

votes

Ticket category security

Suggested 20 days ago New

3

votes

Option to disable attachment deletion

Suggested 23 days ago New

3

votes

User creation rules

Suggested 01/08/2018 New

3

votes

Reject new ticket submission from email

Suggested 16/07/2018 New

2

votes

Skip email notification

Suggested 1 days ago New
Ideas forum is where users can suggest, discuss and "vote" for new features in the product.