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64

votes

"Is Manager" - Improvement

Suggested 9/27/2019 New

52

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New

49

votes

Allow Admins to NOT be technicians on all categories

Suggested 3/4/2020 Considering

46

votes

Dynamic Automation Rule Values

Suggested 11/30/2018 New

39

votes

Email-Template for "Re-Opened" Tickets

Suggested 11/14/2019 New

37

votes

Queue Manager

Suggested 7/15/2019 New

35

votes

Category Colours

Suggested 5/27/2020 New

32

votes

Ticket Preview

Suggested 10/30/2019 New

31

votes

Checklist Functionaility

Suggested 11/12/2019 New

26

votes

Add more levels of security

Suggested 11/22/2019 New

23

votes

@mentions from within ticket body reply

Suggested 11/4/2019 New

19

votes

More Options to see another users tickets

Suggested 12/11/2018 New

18

votes

Allow asset assignment on ticket creation

Suggested 10/22/2018 New

17

votes

Add logic to email template language

Suggested 9/25/2020 New

17

votes

Technicians restricted to some companies

Suggested 5/18/2020 New

16

votes

Link icon; section and category name

Suggested 6/29/2020 New

15

votes

TimeSpent audit log

Suggested 10/5/2020 New

15

votes

Automation rules based on custom fields for user & company.

Suggested 9/16/2020 New

15

votes

Add variables #Tech_FirstName# and "#Tech_LastName# in canned responses

Suggested 6/18/2020 New

15

votes

Via...In Person

Suggested 3/12/2020 New

View all     Ideas forum is where users can suggest, discuss and "vote" for new features in the product.