Jitbit Helpdesk

Recently viewed tickets

58 votes	Custom fields for User and Company Suggested 3/22/2019 Considering

52 votes	"Is Manager" - Improvement Suggested 9/27/2019 New

46 votes	Relatime in-app notifications for technicians Suggested 11/2/2018 New

40 votes	Technician Logon Report Suggested 4/17/2020 New

40 votes	Dynamic Automation Rule Values Suggested 11/30/2018 New

37 votes	Allowed option to default search to search message replies and attachment names Suggested 1/13/2020 Considering

37 votes	Ability to set email specific template by company Suggested 9/25/2019 New

36 votes	New “Automation rules” trigger, “Trigger by the calendar”. Suggested 6/10/2020 New

36 votes	Round Robin Auto Ticket Assignment Suggested 5/22/2020 New

36 votes	Email-Template for "Re-Opened" Tickets Suggested 11/14/2019 New

35 votes	Secondary email address for users Suggested 6/10/2020 New

35 votes	Queue Manager Suggested 7/15/2019 New

32 votes	Folders for Canned Responses Suggested 2/11/2020 New

31 votes	Ability to select severals conditions for "WHEN THIS HAPPENS" Suggested 5/25/2020 New

30 votes	Fiilter by multiple categories Suggested 5/2/2020 New

30 votes	RGPD Compliance functionality in "reply" area Suggested 9/6/2019 New

29 votes	Allow Admins to NOT be technicians on all categories Suggested 3/4/2020 New

25 votes	Checklist Functionaility Suggested 11/12/2019 New

22 votes	Allow use of custom statuses before replying to the ticket. Suggested 7/29/2019 New

21 votes	Email notifications header and footer Suggested 6/5/2020 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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