Jitbit Helpdesk

39 votes	Kanban Board View Suggested 2/5/2021 New

38 votes	Add logic to email template language Suggested 9/25/2020 New

33 votes	Additional email template "Ticket-updated" email template but seperated into agent only and customer only Suggested 12/1/2019 New

32 votes	Expand "Time Spent" Functionality Suggested 6/22/2021 New

29 votes	Custom Priority Levels Suggested 1/5/2022 New

28 votes	Scheduled Reports Suggested 10/18/2018 New

26 votes	Multiple outgoing SMTP accounts Suggested 10/8/2020 New

24 votes	TimeSpent audit log Suggested 10/5/2020 New

20 votes	Supervisor Approval Process Suggested 2/14/2020 New

19 votes	Canned Responses when creating tickets Suggested 8/4/2021 New

19 votes	Advance Permissions to Asset Management Suggested 7/22/2021 New

18 votes	Ticket Comments pagination Suggested 10/20/2021 New

16 votes	Group of users access for Categories Suggested 11/2/2020 New

13 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New

13 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

13 votes	Scheduled Report Configuration Suggested 8/2/2019 New

12 votes	Remove signature when a reply is for technical only Suggested 3/18/2021 New

11 votes	Disable "Time Spent" pause option for technicians Suggested 11/17/2022 New

11 votes	Markdown Support Suggested 12/2/2021 New

11 votes	User Groups Suggested 7/19/2021 New

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Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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