Jitbit Helpdesk

18 votes	Subscribe to a ticket catagory Suggested 23/07/2018 New

16 votes	Out of Office for technicians Suggested 01/10/2018 New

15 votes	Ability to send tickets in CC not individula mails Suggested 21/02/2019 New

11 votes	Add additional subscribers when creating tickets Suggested 05/12/2018 New

11 votes	Dynamic Automation Rule Values Suggested 30/11/2018 New

10 votes	Tickets page Filter, option to add/save favorite Filters Suggested 17/02/2019 New

10 votes	New Automation rule “Send email to all ticket subscribers” Suggested 17/02/2019 New

9 votes	Automation rules, rule “Add reply to the ticket” option to include assignee (Assigned to: user’s administrator/technicians) signature to the automatic reply. Suggested 17/02/2019 New

8 votes	Option to set the Email Templates (multi division/company/branding) on based of the incoming email servers/addresses or automation rules Suggested 11/02/2019 New

8 votes	Relatime in-app notifications for technicians Suggested 02/11/2018 New

8 votes	Allow asset assignment on ticket creation Suggested 22/10/2018 New

8 votes	Minimum Characters Required in Subject and Ticket Details Field Suggested 21/08/2018 New

7 votes	Create automation rule based on ticket Suggested 03/07/2018 New

6 votes	More Options to see another users tickets Suggested 11/12/2018 New

6 votes	On/Off option for "On Behalf" ticket option during creation Suggested 12/11/2018 New

6 votes	Option to disable attachment deletion Suggested 28/08/2018 New

6 votes	Sort Knowledge base Suggested 17/07/2018 New

5 votes	Add "remove subscribers" to automation actions Suggested 14/11/2018 New

5 votes	Scheduled Reports Suggested 18/10/2018 New

5 votes	Improve technician category assignment process and auditing Suggested 02/10/2018 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

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