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44

votes

Category Assignment for Canned Responses

Suggested 6/19/2019 New

33

votes

Sub-Tickets

Suggested 5/20/2019 New

21

votes

Dependant picklist values for custom fields

Suggested 5/16/2019 New

21

votes

Send ticket confirmation notification to all subscribers on ticket creation

Suggested 3/20/2019 Considering

17

votes

Show Original Email

Suggested 5/29/2019 New

17

votes

Create Company level comments that show on all Tickets for a given company

Suggested 3/4/2019 New

16

votes

Add "last updated BY USERNAME" info to tickets (both grid and ticket page)

Suggested 5/12/2019 New

16

votes

Relatime in-app notifications for technicians

Suggested 11/2/2018 New

15

votes

Dynamic Automation Rule Values

Suggested 11/30/2018 New

14

votes

Option to resend previously sent file(s) (attachments) that are saved under the Files within a ticket without browsing and/or drag and dropping the file(s) from the computer again. Basically browsing and/or drag and dropping the file(s) from the tickets saved Files and not from the computer.

Suggested 5/10/2019 Considering

14

votes

Be able to create sub-categories

Suggested 1/23/2019 New

12

votes

Restrict tag creation

Suggested 3/19/2019 New

12

votes

Flow Triggers/Actions

Suggested 2/28/2019 New

11

votes

When the ticket is closed

Suggested 6/7/2019 New

11

votes

On/Off option for "On Behalf" ticket option during creation

Suggested 11/12/2018 New

11

votes

Allow asset assignment on ticket creation

Suggested 10/22/2018 New

10

votes

Integration of Jitbit with BI (Power BI or Tableau)

Suggested 3/14/2019 New

9

votes

Add action "Move to Folder" for Emails

Suggested 6/11/2019 New

9

votes

Custom fields for User and Company

Suggested 3/22/2019 New

9

votes

More Options to see another users tickets

Suggested 12/11/2018 New

View all     Ideas forum is where users can suggest, discuss and "vote" for new features in the product.