Jitbit Helpdesk

77 votes	Active Directory Integration Improvements Suggested 12/2/2019 New

34 votes	Add logic to email template language Suggested 9/25/2020 New

32 votes	Integration to Snipe-IT asset management Suggested 6/4/2020 New

32 votes	Additional email template "Ticket-updated" email template but seperated into agent only and customer only Suggested 12/1/2019 New

30 votes	Kanban Board View Suggested 2/5/2021 New

27 votes	Expand "Time Spent" Functionality Suggested 6/22/2021 New

26 votes	Scheduled Reports Suggested 10/18/2018 New

25 votes	Generate ticket from WhatsApp and Facebook Messenger Suggested 3/23/2020 New

24 votes	Multiple outgoing SMTP accounts Suggested 10/8/2020 New

24 votes	TimeSpent audit log Suggested 10/5/2020 New

20 votes	Custom Priority Levels Suggested 1/5/2022 New

19 votes	Canned Responses when creating tickets Suggested 8/4/2021 New

16 votes	Ticket Comments pagination Suggested 10/20/2021 New

15 votes	Supervisor Approval Process Suggested 2/14/2020 New

14 votes	Report using the Due Date Suggested 5/12/2020 New

13 votes	Advance Permissions to Asset Management Suggested 7/22/2021 New

13 votes	Custom Field Type Selection Combo + Search Suggested 3/22/2021 New

13 votes	Create Technician Group in user profile, where technician can be a member of multiple groups. Suggested 10/3/2019 New

12 votes	Scheduled Report Configuration Suggested 8/2/2019 New

11 votes	Dashboard like Calendar for Milestones Suggested 1/23/2022 New

View all Ideas forum is where users can suggest, discuss and "vote" for new features in the product.

77