Jitbit Helpdesk - Technician Logon Report : Ideas forum

Jitbit Helpdesk

Implemented Suggested 4/17/2020

43

votes

Technician Logon Report

A report to run to see the times a helpdesk tech has signed into the web portal

Alex Tech

It can be difficult to define a "sign in" with a "remember me" cookie in place.

Currently you can see the tech's "last seen" on hi profile page, and check his latest activity (replies etc.) on the right side.

8/29/2020 3:51 PM

Alex Tech

We found a way, deploying in a couple of hours.

8/30/2020 11:03 AM