Declined Suggested 4/30/2020 by Jared Call
12
votesIntegration enhancement: create or update a Jitbit ticket by posting to a Microsoft Teams channel
Currently, JitBit Helpdesk integration with Microsoft Teams can only post a summary of the new ticket to the
Teams channel.
Request for the ability to create or update a Jitbit ticket by posting to the Teams channel.
s
4/10/2025 2:33 PM
I used power automate to make http calls using the API for this. Having it built in would have saved me quite a headache
1
Max
11/5/2025 9:23 AM
Tech
Quick update on this — we’ve tried tackling it several times already. Unfortunately, Microsoft has made the process so convoluted that it’s practically impossible to build anything meaningful beyond what we already have.
Realistically, a full-fledged Teams integration would need its own dedicated team to maintain.
So for now, this is on hold.
Realistically, a full-fledged Teams integration would need its own dedicated team to maintain.
So for now, this is on hold.
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