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Considering Suggested 6/10/2020 by Trevor Frazer

40

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Secondary email address for users

Would be great if we could list a secondary email address for users. Emails coming in from the secondary address would be assigned to the correct user, but outgoing emails would be sent to the primary address.
Allows for users having issues with their work email (for example) to send in email from their personal account.

avatar Hector Bas
Posted something similar previously: https://support.jitbit.com/helpdesk/Ideas/10813
6/16/2020 10:04 AM
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We have a similar situation. Users are assigned a user id, but then mostly use a vanity email address (first.last). But depending on what email client they're using, they might send email from either.
6/25/2020 4:38 PM

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