Jitbit Helpdesk - Hide ticket until date/time : Ideas forum

Declined Suggested 10/15/2020

10

votes

Make it possible to defer ticket until date/time the way it is not seen before that term

Alex Tech

Just write a reply and set a due date, the ticket will be gone from "unanswered" view until that time.

1/30/2023 5:17 AM

Alex how do we exactly do that in a reply?

4/6/2023 6:41 PM