Add "Allow tickets editing" option to settings (on by default)
Optionally, specify who (regular user, technician or administrator) can edit tickets.
Thanks in advance!
RC
Ronik Chakraborty 12/17/2024 9:26 AM
This is very much mandatory to have restriction level on ticket subject and body. Edit on actual ticket content after submission is causing to lose ticket integrity.
Edit on actual ticket content after submission is causing to lose ticket integrity.