Implemented Suggested 10/10/2018

17

votes

Important Announcements on site header

It would be great if we could have an area where an admin can post Important Announcements and have them display in the Header for the entire jitbit site.

To expand it could be configured to only display a message when someone from a specific company or even department logs in to the system.

This would be great to announce a service outage or Product Update.  For Example: "major problem with widget A. Please click here to download new firmware" or "The Finance Server is Down.  We are actively working to restore service to the financial software"

It should be able to accept HTML.  When there are no announcements it should be invisible or display something that is admin configurable for example: "No active service interruptions at this time"

avatar Alex Tech
Side note: currently you can use the "new ticket HTML" setting that adds an announcement to the new ticket page only, but we're considering this one too.
08/11/2018 17:12
avatar
You can try setting custom Javascript like this: $("#divBigHeader div.topheader div:last-child").text("Header text here...") To be improved with styling...
14/01/2019 02:34
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