Jitbit Helpdesk - Ticket Comments pagination : Ideas forum

New Suggested 10/20/2021 by Simon Wittwer

24

votes

Ticket Comments pagination

We have Tickets with 500+ comments which take about 20-30 sec to load and also to post new comments.

It would be nice if there would be a configuration option to have comment-pages with e.g. 100 comments each to improve performance.

comments

Simon Wittwer

probably an alternative to pagination would be lazy loading so the ticket only loads the last 100 comments on page load and keeps loading when scrolling downwards?

7/27/2022 3:07 AM