Jitbit Helpdesk - Relatime in-app notifications for technicians : Ideas forum

Jitbit Helpdesk

Implemented Suggested 11/2/2018 by Alex

76

votes

Relatime in-app notifications for technicians

"You've been assigned to ticket XX", "You've been subscribed/added to ticket ZZ" etc

Alex Tech

We've started working on this using "desktop notifications" since it's the feature supported on most browsers and operating systems.

The RSS activity feed would be tricky since most RSS readers do not support any form of authentication.

11/11/2021 10:38 AM