New automation - Remove all technicians and admins from ticket
Case:
Assigning a new tech to a ticket should remove the previous tech.
- A new ticket comes in.
- The admin goes to assign the ticket to person A
- Later, the ticket needs to go to person B, so the admin assigns the ticket to person B.
- The problem is that person A is not removed as a subscriber and they still get all future email updates.
Assigning a new tech to a ticket should remove the previous tech.