Jitbit Helpdesk - More granular user rights settings : Ideas forum

New Suggested 4/12/2022

1

votes

There are other ideas to having users with other righs than administrators and technitions.

It is question if it is not better to have granular system for settings user rights.

For us what would be fine if the some of our technitions have theese rights:

- changing a creation date of ticket they created

- changing a spent time of tickets which are assigned to them

Thanks