New Suggested 4/18/2022 by Emily Dullum

4

votes

Scheduled Tickets - Recurring # of Days

It would be great to have the option for a scheduled ticket to repeat every X amount of days from a specific start date.  For example, we have a system that requires multiple users to change their password every 90 days.  Below is a screen cap where the feature would be located.

AG
Aaron Greve 3/31/2023 8:52 AM
I recently created a ticket that needs to reoccur every 2 years. This is not an option at the moment so I chose the best option available which is yearly starting 3/1/25. This will work for the next time this job comes around, however it will also create a ticket 3/1/26 which will be a year earlier.

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