New Suggested 8/25/2022 by Vincent Minon

1

votes

Make it possible to send an email to the Helpdesk with the hashtag #BehalfOf:Email_address# in the title.


The objective would thus be to redirect an email that a client would normally have sent to the helpdesk and not to a member of the company.


It is also the possibility of creating a new Tk on behalf of a client without making copy / past between his mail and the IHM.

An email redirected in this way should not undergo any transformation and should not undergo truncation even if it contains several email exchanges



Log in to comment...