Jitbit Helpdesk - Live chat when client is logged into the helpdesk : Ideas forum

New Suggested 11/15/2022

3

votes

It would be nice to allow livechat from within the helpdesk itself rather then via a link from a web-site.

i.e.

User logs a new ticket and then clicks the live-chat icon and the chat begin

or selects an existing ticket and can chat from there.