Jitbit Helpdesk - Linked tickets - a note on main ticket screen to know a Ticket is linked : Ideas forum

New Suggested 4/5/2023

3

votes

Linked tickets - a note on main ticket screen to know a Ticket is linked

Would like some sort of icon or notification that would indicate a ticket is linked to another. Icon and a bubble note that shows the ticket number/s of the other ticket perhaps.

The location inside a ticket letting you know it is linked to another ticket is out of eye sight and not often seen. I

link

Zach Osterloo

Yes it is very difficult to see. I'm forced to use merge ticket instead of link.

5/16/2023 8:32 AM