New Suggested 5/12/2023 by Chris Heineman

5

votes

Make custom ticket status buttons optional

I have a few custom ticket statuses that are used exclusively with automation rules and I don't want them to have a button. The buttons for these custom statuses, which I don't want anyone using, get in the way of custom status buttons that we should be using. 

If buttons for custom statuses cannot be optional, I would at least like to be able to choose the order the buttons show up in at the top of our tickets.

Thank you! 

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