Implemented 9/28/2023 Henrik Gregers Jørgensen
8
VotesSCIM support
Any plans to support SCIM in the Future, to expand the SAML integration you allready have in place. Will make Provisioning of new users much easier
RD
Rob D
2/5/2025 8:57 AM
This! I would love to simplify my setup and rely on my IdP to create them (and disable them).
1
Alex
4/16/2025 10:04 AM
Tech
P.S. If you're using Microsoft AD with our pre-configured Jitbit Helpdesk "app" (as opposed to creating an app registration manually) - we're in contact with Microsoft so they update this "app" in their "gallery". Should be resolved shortly. Took a while to finally get a hold of a real person at MS, but we finally found someone.
CA
DD
Duncan Drury
8/21/2025 12:50 PM
Entra provisioning to JitBit works quite well. I set up a custom Enterprise App called JitBit SCIM User Provisioning and then added the details from the docs - the URL to use ends with helpdesk/scim/v2/ if you are using the Hosted version of JitBit.
To get it working I assigned the Enterprise App to All Users group, then used scope filtering to cut out non-person accounts based on EmployeeType = Staff and accountEnabled = true.
It would be great if more fields were syncable. companyName from Entra to Company in JitBit but this doesn't seem to be exposed in the API - should Company use the urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:organization which shows up in the dropdown but doesn't appear to result in any change in JitBit. Job Title is also useful to have, but at the moment that is a custom field in JitBit. Phone numbers
To get it working I assigned the Enterprise App to All Users group, then used scope filtering to cut out non-person accounts based on EmployeeType = Staff and accountEnabled = true.
It would be great if more fields were syncable. companyName from Entra to Company in JitBit but this doesn't seem to be exposed in the API - should Company use the urn:ietf:params:scim:schemas:extension:enterprise:2.0:User:organization which shows up in the dropdown but doesn't appear to result in any change in JitBit. Job Title is also useful to have, but at the moment that is a custom field in JitBit. Phone numbers
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