Filter on "Subscribed by" via URL Query
Somes end-users and managers like to discuss in the fire about X or Y without provide any Ticket ID.
For sure Brutal force (but correct) is to answer "Thanks to provide me Your Ticket ID !"
But, it's often very appreciate by all when TECH is able to found ticket linked to the discussion.
At this time it's possible to filter Cases on their Submitter but no on their subscribers
It should be Super Great to be able to Filter ALL tickets on Subscribed by
Not in the Fast Visible Filter (to avoid to overload it) but via URL Query to set an External Web interface linked to the Functionality
Example : /?SubscribedUser=14587
Support URL request on several value in case of Multiple Subscribed users should be great also
I implore your gurus and wish you good luck to do it if you accept it