Jitbit Helpdesk - Technicians only comment box highlighted differently. : Ideas forum

New Suggested 3/1/2024

4

votes

Technicians only comment box highlighted differently.

We transitioned from Spiceworks Cloud Help Desk to JitBit. Spiceworks offered a helpful feature that highlighted the technicians only comment box differently, clearly indicating it was for internal/tech notes only. We'd appreciate seeing this functionality implemented in JitBit.