New Suggested 10/27/2024

2

votes

Indication of scheduled response on ticket

Currently as a tech there is no way to see if a scheduled response has been set without going to the scheduled response page meaning there can be doubled up correspondence.
Can a mark be made on the correspondence log when a message is waiting to be sent and when a scheduled message has been canceled?
in
11/4/2024 5:10 PM
I have the very same request. Now nobody knows that you already wrote the answer, i should additionally mention it.

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