New 4/25/2025

4

Votes

Microsoft Copilot Integration Request

Hello,

Is there any plan to integrate MS Copilot into Jitbit? If not, please add this as a feature request to integrate Microsoft Copilot into Jitbit, similar to how ChatGPT is integrated. I am sure there can be more features than just simply creating text for tickets with Copilot being integrated.

copilot integration

Alex 7/27/2025 5:41 PM Tech

What do you mean by Copilot exactly? MS has many different product named "copilot" so it can be confusing.

The chat-based web product named "copilot" as actually based on OpenAI's GPT models and uses them internally

Derek Freeze 11/18/2025 1:13 PM

@alex I would like to expand on this.

Copilot offers a ton of 3rd party integrations. For example, I can ask copilot to look at our GitHub repositories and it scans and indexes these in realtime to provide results.

It would be cool if you could ask CoPilot to help on a ticket and it would use all sharepoint, teams, emails, file shares, etc to search for anything relevant to the ticket plus being able to search existing tickets in JitBit. We are planning on integrating Copiot with our internal KB, so copilot would have that for context too.

Also, this feature should work on premise not just cloud. There is an on premise Graph Connector Agent that we use to connect to on premise file shares and I know it has functionality to be able to connect to MSSQL too.