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Suggested 6/2/2025 by Johnny Chin
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default to show notification recipients
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It would be great if we can (maybe with CSS code) to enable the displaying of "notifications about this comment were sent to" for all technicians as a default, so we don't have to click on the menu to show recipients for each comment?
css
JC
Johnny Chin
6/2/2025 4:15 PM
We found a workaround, but it is a global setting, by using CSS code, so this affects all comments on all tickets for all technicians.
In the global Advanced CSS section, add this (please correct this code if there is something more specific or better to use):
/* always show where Notifications were sent to in ticket Comments */
div.ticketComment div.commentInfo { display:block !important; }
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In the global Advanced CSS section, add this (please correct this code if there is something more specific or better to use):
/* always show where Notifications were sent to in ticket Comments */
div.ticketComment div.commentInfo { display:block !important; }